Terms of Service

By visiting this website and/or purchasing something from my shop, you agree to the following terms. Please read them carefully. These terms may be updated occasionally, so feel free to check back anytime.

1. General Info

This website is operated by me, the artist behind Saltwater Tones. By accessing or using any part of the site, you're agreeing to be bound by these terms.

2. Products & Services

All products and designs are either handmade, custom-made, or printed on demand. I do my best to describe items accurately and show photos that reflect the product well, but slight variations in color, size, or finish can occur, especially for handmade or custom pieces.

I reserve the right to refuse service to anyone, for any reason, at any time.

3. Shipping & Delivery

I aim to fulfill and ship orders within the timelines mentioned on the product pages. However, delays can sometimes happen, especially due to busy seasons, shipping carriers, or issues outside my control. Please be understanding if something takes a little longer. I promise I care just as much about your order as you do.

See the Shipping & Return Policy for more details.

4. Cancellations, Returns & Refunds

Due to the made-to-order and personal nature of most items, I do not offer returns or refunds. If something arrives damaged or wrong, please reach out within 7 days so I can help. See the full policy here.

5. Intellectual Property & Usage

All artwork and designs are owned by me unless otherwise stated in a written agreement. Purchasing a product does not give you permission to reproduce, resell, or use it commercially. If you’d like to use a design for your business, you’ll need a license agreement. Read more about licensing and usage rights here.

6. Limitation of Liability

I do my best to run a reliable, user-friendly site, but I can't guarantee that everything will always be perfect. I’m not liable for any direct, indirect, incidental, or consequential damages that may result from using this website, my services, or products, including issues like late delivery, site downtime, or errors on the website.

7. Force Majeure

If something truly out of my control happens, like a natural disaster, pandemic, shipping delays, or tech issues, I can't be held responsible for delays or failure to fulfill my obligations. I’ll always do my best to keep you informed and find a solution if anything unexpected occurs.

8. Termination

If you violate these terms or act in a way that harms the integrity of the shop or its users, I may suspend or terminate your access to the site and services, without prior notice.

9. Third-Party Tools & Links

Some parts of this site (like payments, print fulfillment, or tracking) involve third-party tools or services. I’m not responsible for the practices, content, or policies of these external sites. If you follow a link away from this site, please read their terms and privacy policies too.

10. User Behavior

Please use this site respectfully. You agree not to use the site in any way that could harm, disable, or overload it, or interfere with anyone else’s experience. Spamming, hacking, or trying to misuse the site in any way is strictly not allowed.

If you have questions about these terms or need to get in touch, feel free to email me at saltwater.tones@gmail.com. I'm happy to help!

11. Accepted Payment Methods

You can pay securely using the following methods:

  • Credit & Debit Card (via Stripe)

  • PayPal

  • Apple Pay / Google Pay (where supported)

All payments are processed through secure third-party providers. Your payment data is never stored on my website.